Market research firm Gartner is out with their new report, which has Salesforce listed as a leader in the high productivity application platform as a service. Or hpaPaaS, for short.
The CRM maker has been graded with the highest in completeness of vision and ability to execute.
The idea behind hpaPaaS is to allows for the possibility of IT services working more closely with businesses to rapidly deliver apps and digitize processes. And this is important, as enterprises today are keen on, and rapidly embracing a more efficient, low-code approach to application development.
In fact, according to a recent survey, some 82% of IT professionals are said to be willing and ready to try low code in their organizations to achieve better IT-business collaboration.
And in turn, reserve more time for IT to focus on complex tasks, and higher levels of innovation.
Getting back to the Gartner Magic Quadrant for Enterprise hpaPaaS report, Salesforce has been said to offer a well-established presence, revenue, and name recognition, along with native integration with the market-leading CRM SaaS.
The company also has broad partnerships in SaaS, PaaS and system integration, which essentially put it on most hpaPaaS shortlists.
According to Gartner:
“Salesforce’s well-established support for SaaS independent software vendors — through subtenancy and AppExchange programs for partners, startups and incubators — continues to differentiate it and helps it attract new SaaS partners.”
The Gartner report names the strong SaaS ecosystem as another one of the strengths for Salesforce.
Furthermore, another thing going in its favor of the company is the recent agreement to port the Salesforce platform to Amazon Web Services, which can potentially accelerate further adoption by opening up of new regions and new capabilities from AWS.
There are a few cautions listed in the report, too.
For example, the proprietary nature of Salesforce’s architecture may enhance its cloud-native characteristics, like the sharing of machine resources, but also locks customers in, and this deters adoption a little, while also complicating the process of integration with acquired technologies.
Not to mention the no software approach, the hallmark of Salesforce, hinders its adoption for the IoT. Most Internet of Things hardware require some components be local to devices and off-cloud.
Likewise, limited integration capabilities and the absence of virtual private or on-premises deployment options challenges the support and availability of hybrid IT solutions.